Basic Conference Services Solution

 Basic services are designed for the smaller venues, maximizing both the service level and your ROI.

Conference Packages Services

§         Single and Dual Internet Connections

§         LodgeNet Web Cafés

§         LodgeNet Web Meetings

§         Credit Card Meetings

§         LodgeNet Custom Meetings

Conference Services

§         Dedicated on-site event support

§         NOC-Alert daily network monitoring during event

§         Secure private wireless network security

§         Global Access Code creation

§         Bandwidth shaping and management

§         Custom bandwidth request

§         Global SSID conference broadcast

§         Static public IP assignment

§         Custom VLAN configuration

§         Custom authentication methods

Account Services

• Proactive sales interaction from LodgeNet Conference Service Manager with Hotel’s sales staff and group contacts.
• LodgeNet participation in pre-conference events to assure communications and expectations are clearly defined and understood between the Hotel staff, the client, and LodgeNet.
• Function as an extension of the Hotel’s sales and technical services. LodgeNet Specialist(s) will contact the client directly in advance to evaluate requirements for the planned event upon request. 
• LodgeNet Conference Service Specialist(s) on-site event support by request with 72-hour advance notice.
• Active network monitoring of all aspects of Conference events remotely from the LodgeNet Network Operations Center (NOC).
•  LodgeNet Conference Service Manager can be available to address all aspects of network/communications services offered by LodgeNet to the customer.
• Direct assistance with incoming group’s technology requirements and equipment needs, whether in the Conference area or guest rooms.  
• LodgeNet will provide assistance setting retail pricing to the customer (SRP) and generate work orders for all conference event fees posted to folios and master accounts.  Retail pricing will be determined through local market analysis and historical pricing to maintain competitiveness.
• All rental equipment will be made available on a per-event basis with 48-hour prior notice (applicable fees apply).